Digital Shift Predicted to Change Car Rental Focus on Customers
Technology in the car rental business and other facet of the travel industry has changed the way they do business. Speed and convenience are now crucial.
Technology in the car rental business and other facet of the travel industry has changed the way they do business. Speed and convenience are now crucial.
Lyft is now entering the car rental industry with Lyft Rentals although they haven't yet made their fleet size public. What does this mean for the industry?
Auto Rental News revealed that the car rental industry earned nearly $31 billion worldwide during the year, which is being declared a record.
An Avis/Budget report has indicated that if the car rental industry wants to grow, the best strategy is to make things as convenient as possible for the consumer.
The use of borrowing cars as short term rentals may soon be a thing of the past, with subscriptions taking over a major sector of the industry.
The online battle between car rental companies may get more intense with Google working on a feature that profiles all major car rental businesses.
That seems to be the prevailing attitude among participants in a J.D. Power survey that looked at consumer confidence when it comes to autonomous vehicles.
With AI being crucial in autonomous vehicles becoming roadworthy in the near future, it’s only a matter of time before self-driving autos become part of any car rental’s fleet.
As car connectivity becomes more the norm and as the technology gets more sophisticated more of these vehicles will be vulnerable to some form of cybercrime.