ICRS Seminar Putting Focus Back On Customers
Customer needs and retention will be the key focus of Sixt COO Danny Florence's seminar at the 2020 International Car Rental Show.
Customer needs and retention will be the key focus of Sixt COO Danny Florence's seminar at the 2020 International Car Rental Show.
A report suggests that industries already using artificial intelligence could benefit by a new wrinkle in the technology known as cognitive systems.
Increased accounts of customer satisfaction over its convenience and reported increased efficiencies in workflow added a great deal of publicity to biometrics.
As the car rental market tinkers with its current business models to keep pace with technology for the sake of efficiency, driverless cars might not seem a priority at the moment.
Unlike insurance for car owners, there’s a great deal of ambiguity surrounding car rental insurance. That’s especially telling in the case of what a client has in mind in renting a vehicle.
Many companies in the industry have paired up with fleet management software developers to create high-tech platforms.