J.D. Power Awards Bluebird Customer Satisfaction
J.D. Power Reports Overall Customer RAC Satisfaction Increases for 2nd Year Westlake Village, California — Customer satisfaction with rental cars has increased for a second consecutive year, returning to nearly 2006 levels, according to the J.D. Power and Associates 2011 North America Rental Car Satisfaction StudySM released Nov. 15. Now in its 16th year, the