Much of the technology dealing with security has more to do with protecting connectivity data from hackers or mitigating the possibility of vehicular theft in their fleets.
A major advocate on customer service has offered some pointers as to how car rental companies can improve their customer service, with these factors.
Technology has changed car rental distribution models and if competition and progress remain at full tilt, it’s a scenario that will continue to morph.
Despite all precautions, accidents do happen with vehicles in car rental fleets and to that end, companies have safeguards to ensure that the damage is taken care of.
That seems to be the prevailing attitude among participants in a J.D. Power survey that looked at consumer confidence when it comes to autonomous vehicles.
The rise in artificial intelligence in the transportation industry, especially in areas of fleet management that involves rentals, has grabbed a great deal of headlines.
Hertz is at the top of the car rental industry when it comes to airport-based customer service, thanks to enhanced technology and service.
Car rental companies aren’t exactly pushing the amenities of its rather small electric fleet. Major players have actually rolled back their electric fleet.
By all accounts, fleet sales could enjoy a record year, as indicated by an increase in unit sales of 52,797 from September, 2018 to the 62,195 tally from last month.
With AI being crucial in autonomous vehicles becoming roadworthy in the near future, it’s only a matter of time before self-driving autos become part of any car rental’s fleet.